CONTACT
855-GROW-H2R
Channel Partners 05

CONTACT US

If you are...


 

NEW TO INTERMODAL

For more information about shipping with CSXT Intermodal, please email GO_INTERMODAL@CSX.COM.

CSXT Intermodal headquarters and field support operations are located at:

550 Water Street
Jacksonville, Florida 32202

  Report an emergency: 800-232-0144

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A SHIPPER LOOKING TO EXPAND YOUR USE OF INTERMODAL RAIL

Email: GO_INTERMODAL@CSX.COM

 

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A NEW DOOR-TO-DOOR CUSTOMER AND NEED TO SPEAK WITH SOMEONE IN SALES

Phone: 800-850-8115 Option 4

Email: RAILPLUS_SALES@CSX.COM

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AN EXISTING DOOR-TO-DOOR CUSTOMER AND NEED TO SPEAK WITH SOMEONE IN CUSTOMER SUPPORT

Please contact our trucking service provider at 800-850-8115 (Option 2, then you will be prompted to select which region your call is regarding.)

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A NEW INTERMODAL MARKETING COMPANY (IMC) CUSTOMER AND WOULD LIKE TO SPEAK WITH SOMEONE IN SALES

Phone: 800-850-8115 Option 4

Email: RAILPLUS_SALES@CSX.COM

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AN EXISTING INTERMODAL MARKETING COMPANY (IMC) CUSTOMER AND NEED TO SPEAK WITH SOMEONE IN CUSTOMER SUPPORT

Phone: 800-542-2754, option 2

Website: ShipCSX.com

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AN EXISTING INTERNATIONAL CUSTOMER AND NEED TO SPEAK WITH SOMEONE IN CUSTOMER SUPPORT

Phone: 800-542-2754, option 2

Website: ShipCSX.com

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A NEW PRIVATE ASSET CUSTOMER AND NEED TO SPEAK WITH SOMEONE IN SALES

Phone: 800-850-8115 Option 4

Email: RAILPLUS_SALES@CSX.COM

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AN EXISTING PRIVATE ASSET CUSTOMER AND NEED TO SPEAK WITH SOMEONE IN CUSTOMER SUPPORT

Phone: 800-542-2754, option 2

Website: ShipCSX.com

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UPDATES

ACCESS
SHIPCSX

To track shipments, check schedules, submit freight claims, view waybills and more, tap here.

CONNECT WITH AN
EXPERT

To contact an intermodal representative who can help you discover the value of intermodal rail,
tap here.