Channel Partners
One of the advantages domestic shippers have in using CSXT Intermodal is the year-round availability of container equipment.
RESERVATIONS
Domestic containers are reserved year-round at many of our network terminals. Please refer to eBusiness Tools, simplified pricing, and service lane matrices for applicable origins. To reserve a rail-owned container, use REZ-1.
INTERCHANGE AGREEMENTS
Drayage companies accessing partner-operated terminals to dray rail-owned containers onto or off of our terminals are required to have a valid motor carrier interchange agreement (MCIA) that includes any partner specific addendum. The CSX Intermodal Terminals, Inc. Addendum, can be found here (PDF). The Intermodal Association of North America (IANA) is responsible for administering these agreements through their UIIA program. Visit the UIIA website to view a copy of the UIIA Agreement or to obtain more information.
PRIVATE EQUIPMENT - STORAGE CHARGES
CSXT Intermodal assesses and bills for terminal storage and premise use at all terminals. The details of these charges are in Service Directory 1.
CSXT Intermodal accepts American Express, VISA and MasterCard for payments made online. Please review and pay applicable storage charges for private equipment storage charges through ShipCSX Self Service Tools.
RAIL CONTROLLED EQUIPMENT - PER DIEM AND STORAGE CHARGES
CSXT Intermodal assesses and bills for terminal storage and premise use at all terminals as well as daily usage of the equipment (per diem). The details of these charges can be found in the policies section of www.REZ1.com.
CSXT Intermodal assesses and bills for terminal storage and premise use at all terminals. The details of these charges are in Service Directory 1.
Disputes must be filed online through the "billing" section of the REZ-1 website. Necessary paperwork to support your claim may be requested by REZ-1's Accounting department . Dispute responses should be received no later than 3 days before the scheduled draft. Refer to Service Directory 1 for further information.
CONTACTING INTERMODAL CONTRACT ADMINISTRATION
For questions related to obtaining a Motor Carrier Interchange Agreement (MCIA) or if you have billing questions, contact Intermodal Contract Administration by using the contact information for existing customers.
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